Using Technology to Improve Patient Collection Communication

The use of technology has been vital for the advancement of healthcare services in many different ways. However, there are still issues with patient-provider communication. Many patients are not receiving the best assistance from their providers about paying for their healthcare services. When the pandemic hit in March, millions of Americans lost access to their…
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Understanding Telemedicine and Telehealth

While telemedicine and telehealth have been around for years, they have become more popular in 2020 due to the ongoing COVID-19 pandemic. Although many offices and clinics have reopened, many healthcare professionals are still using online resources to connect with their patients. What is Telemedicine? Telemedicine allows patients to be cared for at a distance,…
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Evaluating Medical Billing Processes

What is Medical Billing? Medical billing is the translation of healthcare records into a billing claim. A professional medical biller or coder is responsible for all medical billing services. This usually includes following claims to ensure timely reimbursement for services provided by a healthcare facility. A career in medical billing can be challenging yet rewarding…
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Out-of-Network Reimbursement

Although it may initially cost more money, there may be times when it is necessary, or even advisable, to use an out-of-network provider. Sometimes you have no choice, or it just makes sense to choose a non-network healthcare provider due to the nature of your illness. In this article, we’ll outline some of the primary…
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