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Telehealth Billing Services Coverage Breakdown

Insurance
Service Type
Status
CPT Codes
Requirements
Reimbursement
Tips
Horizon NJ Health
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498, G0108-G0109, G0270, G0296, G0396-G0397, G0406-G0408, G0420-G0421, G0425-G0427, G0442, G0444, G0506, G0508-G0509
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit.
Same as in-person visit. Depending on the code used
United Healthcare (All Plans)
Virtual Check-In
Covered
G2012 (Telephone), G2010 (Captured video or image), 99421-99423 (Online portal), G2061-G2063 (non-physician using online portal)
Cannot be related to a vist in the seven days prior, or 24 hours post. Document the visit using notes in your EHR. Keep recordings if possible
Medicare rate - based on the code. $16.43 - $54.81
Will continue until 04/30/2020 unless expanded
United Healthcare (All Plans)
Telephonic Services
Covered
See above
See above
See above
Will continue until 04/30/2020 unless expanded
United Healthcare (All Plans)
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit
Same as in-person visit. Depending on the code used
Will continue until 04/30/2020 unless expanded
Medicare
Virtual Check-In
Covered
G2012 (Telephone), G2010 (Captured video or image), 99421-99423 (Online portal)
G2010 and G2012 Cannot be related to a vist in the seven days prior, or 24 hours post. Document the visit using notes in your EHR. Keep recordings if possible.99421-99423 are time-based codes. Time is aggregated over a 7 day period
Medicare rate - based on the code. $16.43 - $54.81
Medicare
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit
Same as in-person visit. Depending on the code used
Throughout the COVID-19 Crisis
Horizon BCBS
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit.
Same as in-person visit. Depending on the code used
Throughout the COVID-19 Crisis
Cigna
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit.
Same as in-person visit. Depending on the code used
Will cover through 05/31/2020
Aetna
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit.
Same as in-person visit. Depending on the code used
Wellcare
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit.
Same as in-person visit. Depending on the code used
Clover
Evisits
Covered
99201-99205, 99211-99215, 99231-99233*, 99241-99245, 99251-99255, 99307-99310, 99354-99357, 99406-99409, 90791-90792, 90832-90834, 90836-90839, 90845-90847, 90951-90952, 90954-90955, 90957-90958, 90960-90961, 90963- 90970, 96116, 96150-96154, 96160-96161, 97802-97804, 99495-99498
Attach appropriate modifier and pos code. Document requirements are the same as in-person visit.
Same as in-person visit. Depending on the code used